One of our clients in the Health & Beauty sector operates a startup beauty salon specializing in medical beauty treatments. As a new business, they sought to attract new customers to experience their range of treatments via various channels and promotional offers.
The Health & Beauty centre faced persistent challenges with low new customer conversion rates. Despite significant investment in Facebook advertising, few new customers converted into actual sales. Moreover, many clients often cancelled or forgot their appointment dates, further impacting the conversion rate.
Enable customers to book beauty treatments and receive reminders about their appointment dates.
Deliver precise promotional messages to targeted customer groups.
Provide round-the-clock answers to frequently asked questions, automates customer interactions, and guides clients to book treatments.
Receive a 7-day free trial upon completion of the demonstration.
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From appointment inquiries and member management to subsequent promotions, VIMOS x WhatsApp supports your business every step of the way.
With 24/7 customer service, we ensure timely responses to customer queries, strengthening the relationship between your business and clients.
The VIMOS WhatsApp member form feature seamlessly integrates with your CRM system, keeping customer information up-to-date with real-time data synchronization.
Automatically sends notifications via WhatsApp, including payment reminders, special announcements, and class reminders.
Utilizes customer tags to automatically push suitable services through WhatsApp.
Automatically assign conversations to designated beauty technicians or customer service representatives. Display team member names in replies for professional and immediate support.
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