A client in the professional services industry, specializing in accounting, taxation, and financial consulting, needed to expand their customer base and maintain existing clients through various channels and methods.
The service centre faced a high customer attrition rate. Despite investing substantial resources in online and offline promotions, few customers converted into long-term clients. Additionally, many clients frequently cancelled or forgot their appointments, contributing to the increasing attrition rate.
Enable customers to book services, and consultations and receive reminders about their appointment dates.
Deliver precise promotional messages to targeted customer groups.
Provide answers to frequently asked questions, automate customer interactions, and guide clients to book treatments around-the-clock .
Receive a 7-day free trial upon completion of the demonstration.
By submitting the appointment form, you acknowledge that you have read and agree to VIMOS’s Terms of Use and Privacy Policy。
From appointment inquiries and member management to subsequent promotions, VIMOS x WhatsApp supports your business every step of the way.
With 24/7 customer service, ensure timely responses to customer queries, strengthening the relationship between your business and clients.
Send automated service expiration notifications, special offers, and appointment reminders with WhatsApp.
The VIMOS WhatsApp member form feature seamlessly integrates with your CRM system, keeping customer information up-to-date with real-time data synchronization.
Utilize customer tags and keywords to automatically push suitable services through WhatsApp.
Automatically assign conversations to designated customer service representatives. Display team member names in replies for professional and immediate support.
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