Email has existed since the inception of the Internet. Most people nowadays use email as their primary mode of communication. Many online stores or e-commerce
Many brands will establish more channels of communication with customers as eCommerce grows. eCommerce will register to use WhatsApp Business or even API accounts as
In Hong Kong, the society’s high emphasis on education has brought about a boom in the tutoring industry. Tutoring agencies offer working parents a way
Countless merchants have applied for a WhatsApp Business API account and use its extended features to expand their online business. Automatic replies and broadcasts are
WhatsApp is the most popular communication app in the world! Hong Kong has approximately 2 billion active users worldwide and 5.94 million monthly active users.
As the popularity of conversational marketing grows, many businesses begin to integrate major social and communication platforms. This action intends to improve customer satisfaction and
In the past, upgrading the WhatsApp API’s advanced features required online merchants to pay a third party or WhatsApp Business Solution Provider (BSPs). These WhatsApp
WhatsApp Business Product Catalog Customers are accustomed to using WhatsApp to communicate with their favorite SMEs and online stores. However, repeatedly sending messages and photos
What is WhatsApp Broadcast? WhatsApp broadcast messages, also known as group messages, allow you to send messages to multiple contacts at once. Users can create
Boost your Marketing Efficiency with Customer Relationship Management Did you know? Customer Relationship Management (CRM) software can boost revenue by up to 29%, productivity
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